Effective Date: January 1, 2026 Last Updated: January 1, 2026
1. Introduction
Epic Rehab Services (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
a. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number and email address
- Home address or service location
- Health-related information necessary to provide therapy services
- Insurance information (where applicable)
- Messages or inquiries submitted through our contact form
b. Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Schedule and deliver therapy services
- Respond to inquiries and communications
- Process payments and manage billing
- Send appointment reminders and service-related communications
- Improve our website and services
- Comply with applicable laws and regulations, including HIPAA
4. Health Information and HIPAA
Epic Rehab Services is committed to protecting the privacy of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Health-related information you share with us in connection with receiving therapy services is treated as Protected Health Information (PHI) and handled according to our HIPAA Notice of Privacy Practices, which is available upon request.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With healthcare professionals involved in your care
- With service providers who assist in operating our business (e.g., billing, scheduling), under confidentiality agreements
- When required by law, regulation, or court order
- With your explicit written consent
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may adjust your browser settings to decline cookies; however, doing so may affect the functionality of certain features on our website.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
To exercise these rights, please contact us at epicrehab10@gmail.com or call 713-396-0890.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Epic Rehab Services Phone: 713-396-0890 Email: epicrehab10@gmail.com Service Area: Texas